Last updated: June 2026
You can delete your Knot account directly in the Knot mobile app.
When you delete your account, Knot removes your login access, profile information, device notification tokens, and account membership links.
Shared balance history involving other users may be preserved so those users can keep accurate records. In those cases, your name may be replaced with “Deleted user.”
If you cannot access the Knot app, you can request account deletion by emailing us.
Email hello@knotsystems.co with the phone number linked to your Knot account and write “Delete my Knot account” in the message.
We may ask for information needed to verify that you control the account before completing the request.
Knot may retain limited records where necessary for security, fraud prevention, legal compliance, dispute handling, or to preserve shared balance history for other users involved in the same records.
Questions about account deletion can be sent to hello@knotsystems.co.